Website Migration

A: When your present hosting provider can no longer meet the requirements of your web site, or if you undergo continual downtime, or if you have to wait for hours for the support staff to respond to you, it might be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your new provider. At Durham Webs, we realize that this can often be difficult & time–consuming. That is why we’ll accomplish all that for you for free!Our highly skilled technical team representatives will move your website content from your current provider to us. Our techs have lots of experience with web site migration and are able to handle anything – from a traditional WordPress–based weblog or Joomla^™–based web site, to a highly complex, custom–made app.

A: While we can’t give you a precise time window, because there are lots of variables, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our very best to transfer your web site within 48 hours, and in certain cases – within 24 hours (when the content is not large).

A: Yes. We’ll require the name of the website that you’d like us to move. We will also require a way to log into your present web hosting account so that we can get the content pertaining to your website.

A: User privacy is indeed one of our main concerns – that’s why, both our payment page and our Control Panel login page are secured with enterprise–grade SSL certificates. We employ security measures, which include, but are not limited to: physical, digital and managerial operations to secure the information that we acquire on the web. And we’ve got a very detailed and rigorous Privacy Policy, which outlines the types of information that we collect.

A: While we move your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. After the transfer is complete, we’ll make certain that everything is working correctly and that the integrity of your content is not compromised prior to notifying you that the migration is completed. After that, we’ll tell you how to transfer the domain name to your hosting account with us and how to update your DNS settings.

A: While we transfer your content, your web hosting provider will not be aware of the migration at all. We won’t contact them in any way.

A: We can migrate your website from any hosting provider or any Linux–based hosting platform as long as we can get access to the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.