Regardless of the fact that the web hosting service offered by the different companies is approximately identical, every provider has got their own platform with its own tweaks and different ways to carry out certain procedures. For this reason, an info-ridden knowledge base will be quite useful both for people with no past experience and for technically savvy individuals who will at some point learn how given operations are done, but will lose some time in the meantime. The aim of such a knowledge base is to help make the service quick and simple to use, sparing users loads of time and energy. The end result is more contented clients, since they can effortlessly find the information they require, and substantially less work for the support team representatives, because typically the vast majority of the questions and problems that clients have are already listed in the knowledge base. In case the articles themselves are professionally written and encompass more topics, you will be able to find out more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting packages that we offer come with a detailed knowledge base where you can find all you need to know in regards to your hosting account. Regardless of whether you would like to create a brand-new database, to forward a domain name using an .htaccess configuration file or to create an e-mail address on your personal computer or smartphone, you can just check our step-by-step help articles and all the information that you need will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that are dedicated to the features that you can access through it. If you wish to check the entire article collection and get informed about all the features that Hepsia offers, or simply to read general information about the hosting service, you can browse the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our very best to encompass any issue that you could experience, but in case you do not find the information that you need, you can always touch base with us, as our client service team members are at your disposal 24 hours a day.