• 1 hour ticket response
  • 1 hour ticket response

  • Durham Webs’s team of customer service technicians is devoted to giving swift answers to all your inquiries. We’ll examine your ticket the second it is submitted and will respond with a solution to the problem within less than sixty minutes after the client support ticket submission. In reality, our average technical support ticket response time is 20 minutes.

  • Top quality support service
  • A Topflight Client Care Service

  • Our support team members possess big experience in the Linux shared web hosting packages sector and are proficient enough to find a quick answer to your problem. If, however, the matter at hand is not within the competence of a customer support engineer, the helpdesk ticket will be forwarded to a programmer or system administrator for further assistance.

  • Intuitive help center
  • An Easy–to–Browse Help Center

  • Included in the Control Panel is an easy–to–browse Help section, which offers you a variety of information sources. You can browse through a routinely updated knowledgebase offering web hosting account administration articles and web site administration articles, check our how–to video tutorials or consult the F.A.Q. section.