Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent quality support on–time is our main priority, so that we backup each Linux shared web hosting packages plan with a one hour ticket response warranty. The moment you submit a ticket or drop an e–mail, our customer technical support team will try their best to provide the most appropriate answer to your issue and to give you help and advice promptly.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any question you have got about our solutions. We have employees working regularly to offer you instructions whenever necessary. You could use the ticketing system or drop a message anytime, or grab the telephone or make use of the online chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated an extensive information base into the Control Panel so that you can acquire important step by step instructions whenever you want. Each section of the Control Panel possesses its own contextual guide area displaying a variety of how–to articles. We have also prepared video lessons to offer you a greater visual representation of just how to complete any given procedure.